Find the Right Help Without Wasting Time
Get practical guidance for client accounts, freelancer onboarding, Expert search, Tasks, Projects, vetting, Academy access and other Esposearch marketplace questions.
Go directly to the page that answers your question.
The Help Center is designed to route you to the most relevant marketplace guidance instead of duplicating information across many support pages.
Client Help
Learn how to hire experts, choose Tasks, post Projects and use Esposearch as a client.
Open Client Guide →Freelancer Help
Understand registration, profile setup, onboarding, capability review and marketplace approval.
Open Freelancer Guide →Expert Vetting
See how the controlled approval process works and what vetted status does—and does not—mean.
View Vetting Guide →Tasks
Use ready-to-order Tasks when the work is clearly defined and you want a more direct buying route.
Browse Tasks →Projects
Post a Project when your requirement is custom, broader or needs a tailored scope and budget.
Post a Project →Esposearch Academy
Learn about the four course pathways and how training differs from marketplace approval.
Open Academy →Common marketplace questions
How do I hire an expert?
Browse approved professionals on the expert search page, or use a Task or Project if those routes fit your requirement better.
What is the difference between a Task and a Project?
A Task is a defined ready-to-order service. A Project is a custom requirement with its own scope and budget.
Can freelancers start working immediately after registration?
No. Registration does not automatically provide marketplace approval. The applicable onboarding and review process must be completed first.
Does Academy completion guarantee approval?
No. Academy training supports professional development, while marketplace vetting and approval remain separate.
What services does Esposearch focus on?
WordPress services and practical AI applications for websites, including related website growth expertise such as SEO, content and advertising.
Does vetting guarantee project results?
No. Vetting confirms completion of the applicable review process. Clients should still assess fit for the specific requirement.
Use support for platform issues—not as a replacement for hiring an expert.
Contact Esposearch support when you need help with account access, marketplace navigation, onboarding, Tasks, Projects, Academy access or other platform-related issues.
If you need WordPress or AI technical work completed, use the marketplace to find an expert, buy a Task or post a Project.
Registration, login and account-navigation issues.
General questions about Tasks, Projects and expert discovery.
Application, profile, vetting and approval-process guidance.
General learner access and Academy-navigation support.
Use the shortest route to an answer.
1. Check the relevant guide
Start with the Client, Freelancer, Vetting, Academy or How It Works page.
2. Check the FAQs
Use the FAQs for recurring questions about marketplace rules and processes.
3. Contact support
If the issue remains unresolved, send a clear support enquiry with the relevant account, page, Task or Project context.
Get help with the Esposearch marketplace.
For account, onboarding, Task, Project, Academy or other platform-related questions, contact Esposearch support.
