Money Back Guarantee

Money Back Guarantee

At Esposearch, we are committed to delivering high-quality services that meet your expectations. Your satisfaction is our top priority. That’s why we offer a clear and fair money-back guarantee on eligible products and services.

✅ What’s Covered

We offer a refund under the following conditions:

  • You purchased a course or digital product but were unable to access it due to a verified technical issue on our side.

  • You paid for a service (such as writing, editing, or profile setup) and the service was not delivered at all, with no communication or valid reason from our team.

  • You initiated an escrow transaction through our platform and did not receive the agreed-upon product or service, even after our resolution process.

❌ What’s Not Covered

Refunds will not be issued in the following cases:

  • You changed your mind after receiving a fully delivered product or service.

  • You failed to respond to our requests for feedback or clarification after placing an order.

  • You violated our Terms and Conditions or attempted to abuse the system.

  • Services were partially delivered and then halted due to non-cooperation or inactivity on your part.

💰 How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

  1. Send an email to [email protected] with the subject line “Refund Request – [Your Order or Transaction ID]”

  2. Briefly explain the issue and include any relevant evidence (e.g., screenshots, transaction receipts, service expectations)

  3. Our team will review your request within 3–5 business days

If approved, refunds are processed using the original payment method.

🛡️ Escrow Transactions

For all marketplace trades using our escrow system, Esposearch acts as a neutral intermediary. We hold funds until both buyer and seller confirm satisfaction. If a dispute arises, our team will mediate and issue a fair resolution, which may include a partial or full refund depending on the case.

🤝 Our Promise

We stand behind the quality of our courses, writing services, and marketplace protections. Our money-back guarantee is a sign of our confidence in the value we offer — and our commitment to fairness, professionalism, and customer satisfaction.

Have questions? Reach out to us at [email protected] — we’re here to help.