Content Privacy

1. Scope of This Policy

This Content Privacy Policy applies to content submitted, uploaded, transmitted, stored, displayed or exchanged through Esposearch in connection with marketplace activity.

It applies to clients, employers, freelancers, approved experts, applicants and other users who submit marketplace content.

2. Content Covered

Content covered by this Policy may include:

• Project descriptions and specifications.
• Task requirements and order instructions.
• Freelancer proposals and responses.
• Messages exchanged through marketplace communication tools.
• Files, documents, screenshots, images, reports and website exports.
• Website credentials, hosting information, temporary access details and technical configuration information.
• Portfolio examples, profile materials and public work samples.
• Completed deliverables and revision materials.
• Support communications relating to marketplace work.

3. Ownership of User Content

As between Esposearch and the user who submits content, ownership of user-submitted materials generally remains with the person or entity that holds the underlying rights, unless ownership is transferred under a specific contract, Task, Project, proposal or other agreement.

Submitting content to Esposearch does not, by itself, transfer ownership to Esposearch. Users grant Esposearch only the rights reasonably necessary to host, process, display, transmit and manage that content for the operation of the marketplace and related services.

4. Confidential Content

Clients and freelancers may exchange information that is confidential, commercially sensitive or technically sensitive. Examples include unpublished website information, business plans, customer data, configuration details, internal documents or proprietary materials.

Users should treat clearly confidential marketplace content with appropriate care and use it only for the purpose for which it was shared.

5. Website Credentials and Technical Access

Some WordPress or AI website work may require temporary access to WordPress dashboards, hosting accounts, DNS settings, analytics tools, payment integrations or other technical systems.

Users should:

• Provide only the access reasonably required for the agreed work.
• Use temporary, restricted or role-based credentials where practical.
• Avoid sharing master credentials when a limited-access account will suffice.
• Change or revoke temporary credentials after the engagement when appropriate.
• Never request, retain or use access outside the agreed scope.

6. Marketplace Messages and Communications

Messages sent through Esposearch may be stored and processed to support marketplace communication, transaction records, dispute review, platform safety, fraud prevention and customer support.

Users should not assume that marketplace messages are completely private from Esposearch where access is reasonably necessary for platform administration, security, legal compliance or dispute handling.

7. Projects, Proposals and Deliverables

Project descriptions may be visible according to the marketplace settings used for the Project. Proposals may be visible to the relevant client and, where required by platform functionality, to Esposearch administrators.

Deliverables exchanged through a Project or Task should be used only in accordance with the relevant agreement between the client and freelancer, including any intellectual-property or confidentiality terms that apply to the engagement.

8. Portfolio Material and Public Content

Freelancers may choose to publish portfolio items, profile descriptions, service information or other public-facing materials. Content intentionally published in public profile fields should be considered publicly visible.

Users must not publish client-confidential work, private website information or third-party materials as portfolio content unless they have the right and permission to do so.

9. Who May Access Marketplace Content

Depending on the content type and platform workflow, content may be accessible to:

• The user who submitted it.
• The client or freelancer involved in the relevant engagement.
• Approved marketplace users where content is intentionally public or searchable.
• Esposearch administrators or support personnel where reasonably necessary for platform operation, security, moderation, support or dispute handling.
• Service providers that support hosting, storage, security, communications or other platform infrastructure.

10. How Esposearch May Use Marketplace Content

Esposearch may process marketplace content where reasonably necessary to:

• Operate Tasks, Projects, proposals and marketplace communications.
• Provide user support and resolve technical issues.
• Investigate fraud, abuse, prohibited conduct or security incidents.
• Moderate content and enforce platform rules.
• Maintain transaction or dispute records.
• Comply with legal or regulatory obligations.
• Improve platform functionality, where use is compatible with user expectations and applicable law.

Esposearch does not claim ownership of user-submitted marketplace content merely because it is processed through the platform.

11. Sharing and Disclosure

Esposearch may disclose marketplace content where reasonably necessary to relevant users, service providers, professional advisers, authorities or courts in connection with platform operation, transaction support, legal compliance, dispute handling, fraud prevention or security.

Esposearch does not intend to publish confidential client or freelancer content for unrelated marketing or public display without an appropriate basis or permission.

12. Content Retention

Marketplace content may be retained for as long as reasonably necessary to provide the service, maintain transaction records, resolve disputes, comply with law, support security or protect legitimate business interests.

Retention periods may vary by content type. For example, transaction-related messages may need to be retained longer than temporary technical access information.

13. Security of Marketplace Content

Esposearch seeks to use reasonable technical and organizational safeguards designed to protect marketplace content against unauthorized access, misuse, loss or disclosure.

However, no online platform can guarantee absolute security. Users should also protect their own devices, login credentials, temporary access details and files.

14. User Responsibilities

Users are responsible for ensuring that content they submit is lawful, relevant and properly authorized.

You must not:

• Upload content you do not have the right to share.
• Expose unnecessary personal, confidential or financial information.
• Use client or freelancer content outside the agreed purpose.
• Publish confidential deliverables or screenshots without permission.
• Upload malware, harmful code or malicious files.
• Use marketplace content to harass, exploit, impersonate or defraud another person.

15. Deletion, Removal and Account Closure

Users may request deletion or removal of eligible content where supported by platform functionality or applicable law. Some content may need to be retained where necessary for transaction records, dispute handling, fraud prevention, legal compliance or legitimate operational purposes.

Closing an account does not necessarily mean that all transaction-related or legally required marketplace records will be immediately deleted.

16. Changes to This Content Privacy Policy

Esposearch may update this Policy to reflect changes in marketplace functionality, WorkReap features, storage practices, legal obligations or platform operations.

The updated version will be published on this page. Where appropriate, additional notice may be provided for material changes.

17. Contact

Questions or concerns about marketplace content privacy may be directed to:

Esposearch Limited
Email: admin@esposearch.net
Website: https://esposearch.net/contact/

For broader personal-data practices, please review the Esposearch Privacy Policy. For platform rules and user obligations, review the Terms and Conditions.