1. Who We Are

Esposearch.net is a digital agency website owned and operated by Esposearch Limited, a limited liability company registered under the applicable laws of the Republic of Kenya.

Esposearch.net provides WordPress SEO audits, SEO optimization, speed optimization, SEO content and blog strategy, WordPress SEO management, training, courses, digital resources and related consulting or implementation services to clients and customers worldwide.

2. Scope of This Privacy Policy

This Policy applies to personal information processed through Esposearch.net, including information collected when you:

• Browse or use the website.
• Create or manage an account.
• Post, order or discuss a project.
• Purchase a Website Audit or another service.
• Provide WordPress, hosting or related project access.
• Buy or access Academy courses or digital resources.
• Contact support or communicate with our team.
• Use links, forms, analytics-enabled pages or other website features.

3. Information We Collect

The information we collect depends on how you interact with Esposearch.net.

4. Website, WordPress and Project Access Information

Some services require temporary or continuing access to a client’s WordPress dashboard, hosting environment, analytics account, SEO tools, domain settings, content management systems or other relevant technical services.

We use this access only as reasonably necessary to perform the approved project, diagnose technical issues, implement agreed changes, provide support or manage ongoing SEO services.

Where practical, we recommend creating temporary, role-limited or project-specific accounts rather than sharing primary administrator credentials.

5. Information Collected Automatically

When you use Esposearch.net, certain technical information may be collected automatically through server logs, cookies, analytics tools and similar technologies.

• IP address and approximate location.
• Browser type, device type and operating system.
• Pages viewed, referring pages and navigation activity.
• Date, time and duration of visits.
• Cookie identifiers and analytics events.
• Security, login and fraud-prevention signals.

6. How We Use Personal Information

We may use personal information to:

• Create and manage user accounts.
• Process Website Audits, projects, service orders and course purchases.
• Assign approved work to suitable members of our expert team.
• Communicate about project status, deadlines, requirements and support.
• Prepare quotations, invoices and service recommendations.
• Process payments and maintain transaction records.
• Provide Academy access, course progress features and digital resources.
• Maintain security, prevent misuse and investigate suspicious activity.
• Improve website functionality, content, products and customer experience.
• Comply with legal, tax, accounting and regulatory obligations.
• Send marketing communications where permitted or where consent has been provided.

7. Legal Bases for Processing

Depending on your location and the circumstances, we may process personal information based on one or more of the following legal grounds:

• Contract: where processing is necessary to provide a service, course, resource or project you requested.
• Legitimate interests: where reasonably necessary to operate, secure, improve and support the website and our business.
• Consent: where you have specifically agreed to optional processing, such as certain marketing or cookie activities.
• Legal obligation: where processing is necessary to comply with tax, accounting, regulatory, court or other legal requirements.

8. How We Share Personal Information

We do not sell personal information as part of our ordinary business model.

We may share information only where reasonably necessary with:

• Approved members of the Esposearch.net expert team assigned to your project.
• Payment processors and financial service providers.
• Hosting, cloud, email, analytics, security and technical service providers.
• Professional advisers such as accountants, auditors or legal advisers.
• Government authorities, regulators or courts where required by applicable law.
• A successor entity in connection with a lawful merger, restructuring, acquisition or transfer of business assets.

9. Expert-Team Access to Client Information

Esposearch.net operates as a managed agency rather than an open freelance marketplace. Client projects are coordinated by the admin and may be assigned internally to approved specialists with the skills required for the project.

Assigned experts receive access only to the information reasonably required to perform their approved tasks. They are expected to handle non-public client information confidentially and in accordance with Esposearch.net procedures.

10. Payment Information

Payments may be processed through third-party payment service providers. Esposearch.net may receive transaction confirmations, payment references, billing details and payment status information.

We generally do not need to store full payment-card details when those details are collected directly by the payment processor. Payment providers process information under their own privacy and security terms.

11. Affiliate Links and Referral Tracking

Some pages may contain affiliate links to third-party WordPress, SEO, hosting or related products and services. These links may contain tracking parameters or cookies that allow the provider to determine whether a purchase originated from Esposearch.net.

If you purchase through an affiliate link, the third-party provider may share limited referral or commission information with us. The provider’s own Privacy Policy governs the personal information it independently collects.

12. Cookies, Analytics and Similar Technologies

Esposearch.net may use cookies and similar technologies for essential site functionality, security, account sessions, preferences, analytics, performance measurement, affiliate attribution and marketing where permitted.

Typical categories

• Essential cookies: required for login, security, checkout and core website operation.
• Analytics cookies: help us understand website usage and improve performance.
• Preference cookies: remember choices and settings.
• Marketing or referral cookies: may support advertising, campaign measurement or affiliate attribution where used.

Where required by applicable law, non-essential cookies will be subject to consent controls. See our Cookie Policy for more information.

13. Marketing Communications

We may send service updates, offers, educational content or other marketing communications where permitted by law or where you have opted in.

You can unsubscribe from marketing emails using the unsubscribe mechanism provided in the message or by contacting us. Transactional, account, security and project-related messages may still be sent where necessary to provide your service.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including service delivery, customer support, security, accounting, tax, dispute resolution and legal compliance.

Retention periods may differ depending on the type of information, contractual requirements, legal obligations and whether an account or ongoing service remains active.

15. Data Security

We use reasonable administrative, organizational and technical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

• Role-based or need-based project access where practical.
• Administrative oversight of assigned expert work.
• Secure account practices and access controls.
• Use of reputable hosting, payment and technology providers.
• Reasonable monitoring for security and misuse.

16. International Clients and Data Transfers

Esposearch.net operates from Kenya and serves users worldwide. Personal information may therefore be processed in Kenya or in other countries where our hosting, technology, payment, analytics or service providers operate.

Where applicable law requires additional safeguards for international transfers, we will use reasonable measures intended to support lawful processing.

17. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion where legally available.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request data portability where applicable.
• Opt out of marketing communications.
• Complain to an appropriate data-protection authority.

We may need to verify your identity before completing certain privacy requests. Some information may need to be retained where required by law or where a lawful exception applies.

18. Children’s Privacy

Esposearch.net is intended for business users, website owners, professionals, organizations and adult customers. Our services are not directed to children who are below the minimum age required to independently consent to online services under applicable law.

If we become aware that personal information has been collected from a child in circumstances where parental or guardian consent is legally required, we may delete or restrict that information as appropriate.

19. Third-Party Websites, Plugins and Services

Esposearch.net may link to or integrate with third-party services such as Rank Math, WP Rocket, GTmetrix, WordPress, payment processors, hosting providers, analytics tools and social platforms.

This Privacy Policy does not govern the independent privacy practices of those third parties. Users should review the applicable third-party privacy policies before providing personal information directly to them.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements or privacy practices.

The current version will be published on this page with an updated revision date. Material changes may also be communicated through the website or other appropriate channels where required.

21. Contact Us About Privacy

If you have questions about this Privacy Policy, how Esposearch.net handles personal information, or a privacy-rights request, contact us through the official Esposearch.net contact page.

Contact Esposearch.net