How Can We Help With Your WordPress Website?
Find the right WordPress service, understand how Projects work, access your client account or speak with us when you need clarification.
Find guidance by problem, service or next step.
Search the Help Center content below using words such as “WooCommerce”, “login”, “slow website”, “security”, “pricing”, “Project” or “AI”.
We could not find a matching Help Center topic. You can explain the requirement directly instead.
What do you need help with?
Choose the closest situation. You do not need to know the technical solution before you start.
I Need a New WordPress Website
Start with design and development when you need a new website, then include infrastructure where hosting, domains or WordPress setup are part of the requirement.
Explore Design & Development →I Want to Improve an Existing Website
Existing websites can need design, content, SEO, performance, security, analytics, functionality or several connected improvements.
Explore Services →Something Is Not Working
Describe the symptom. You do not need to identify the technical cause before requesting maintenance or troubleshooting help.
Explore Troubleshooting →I Need Help With My Online Store
Get help with WooCommerce development, products, checkout, payments, shipping, store performance, analytics or troubleshooting.
Explore WooCommerce →I Want Better Visibility or Website Results
Review WordPress SEO for search visibility and Analytics & Conversion when you need stronger measurement and customer-journey insight.
Explore WordPress SEO →I Want AI or Automation
Describe the repetitive process, website workflow or integration you want to improve. You do not need to choose the AI platform first.
Explore AI & Automation →Choose the fastest route.
Use the route that best matches where you are in the customer journey.
Start Your Project
For requirements that are ready to be submitted for formal review, scoping and commercial definition.
Explore Services
Review the ten specialist WordPress service areas and identify the capability closest to your requirement.
Discuss Your Requirements
Use Contact Us when you need clarification before submitting the formal WordPress Project.
View FAQs
Find broader answers about services, Projects, account routes, website support and working with the agency.
Start with the problem or outcome—not the technical solution.
You can tell us what the website is, what is not working, what you want improved or what the website needs to achieve.
We can then help identify the relevant WordPress service or combination of services before you proceed to formal Project submission.
A useful starting message can include
- Your website URL, if one already exists.
- What you want built, improved or fixed.
- The result you want the website to support.
- Any known systems such as WooCommerce, hosting or CRM.
- A relevant deadline where timing genuinely matters.
How do I start a WordPress Project?
Professional WordPress work proceeds through a custom Project so the actual requirement can be reviewed before delivery begins.
Open Start Your Project
Use the Project submission route when you are ready to proceed.
Describe the Requirement
Explain what needs to be built, improved, integrated or resolved.
Provide Website Context
Include the website URL and relevant systems where they already exist.
Submit the Project
The requirement enters the agency review process.
We Review the Requirement
We identify the relevant WordPress scope, dependencies and required capability.
Project Terms Are Defined
Deliverables, dependencies, price and timeline are clarified before implementation.
What information helps us review your Project?
Website URL
Share the current website when the Project relates to an existing site.
What You Need
Explain what you want built, improved, fixed or integrated.
Current Problem
Describe the symptom if the Project involves troubleshooting.
Desired Outcome
Describe what the website or workflow should help you accomplish.
Existing Systems
Mention hosting, WooCommerce, CRM, plugins or integrations where relevant.
Relevant Deadline
Share a genuine timing requirement where the Project depends on one.
Attachments
Include relevant non-sensitive screenshots or reference material where useful.
Budget Context
Share useful budget context where it can help define an appropriate scope.
Project review may consider
- Existing WordPress configuration.
- Themes, plugins and custom functionality.
- Hosting and infrastructure.
- Content and publishing requirements.
- Third-party integrations and dependencies.
- Testing, review and handover requirements.
Why are price and timeline confirmed after review?
WordPress websites differ. A requirement that sounds simple can depend on an existing theme, plugin conflict, hosting limitation, content dependency or external integration.
Reviewing the real environment allows scope, deliverables, dependencies, price and timeline to be defined around the Project instead of assumptions.
Need help accessing your client account?
Use the appropriate account route depending on whether you are new, returning or already signed in.
Create Account
Use registration when you need a new client account for the Esposearch Project workflow.
Client Login
Returning clients can use the login page to access their Esposearch client account.
Dashboard
Logged-in clients can use the dashboard for relevant account and WorkReap Project activity.
New to Esposearch or already working with us?
New to Esposearch?
A useful path is to explore the services, understand how Projects work, discuss the requirement where necessary and then submit your Project.
- Explore Services.
- Review How It Works.
- Discuss the requirement if clarification is needed.
- Start Your Project when ready.
Already Working With Us?
Where possible, keep active Project communication connected to the relevant Project and account workflow so details remain organized.
- Log in to your client account.
- Use the relevant dashboard or Project workflow.
- Use Contact or Live Chat for clarification when needed.
From requirement to completed WordPress Project.
Tell Us What You Need
Submit the website requirement, problem or intended outcome.
We Review the Requirement
We understand the relevant WordPress and technical context.
We Define the Project
Scope, deliverables, dependencies, price and timeline are clarified.
We Coordinate the Work
The relevant WordPress capability is organized within the agency.
We Deliver the Work
The approved requirement is implemented according to the defined Project.
Review & Handover
Relevant work is checked and prepared for completion and handover.
Go directly to the relevant service area.
These are the ten core WordPress capabilities available through custom Projects.
WordPress Infrastructure
Domains, hosting, WordPress setup, migration and technical foundations.
Explore →Design & Development
New websites, redesigns, functionality and implementation.
Explore →WordPress SEO
Technical, on-page and content-focused search optimization.
Explore →Website Performance
Speed diagnosis, Core Web Vitals and WordPress optimization.
Explore →WordPress Security
Security review, hardening, malware response and recovery readiness.
Explore →WooCommerce
Store development, products, checkout, payments and ecommerce improvement.
Explore →Content & Publishing
Website copy, articles, rewriting, publishing and content implementation.
Explore →Analytics & Conversion
Measurement, tracking, customer journeys and conversion improvement.
Explore →Maintenance & Troubleshooting
Updates, diagnosis, repair and ongoing technical care.
Explore →AI & Automation
AI-assisted workflows, APIs, integrations and automation.
Explore →Find help for common website problems.
Start with the symptom. Technical diagnosis can happen as part of the Project review.
Something Wrong With Your WordPress Website?
Website errors, broken layouts, failed updates, plugin conflicts, forms, emails, login problems or integrations can require technical diagnosis.
Explore Maintenance & Troubleshooting →Concerned About WordPress Security?
Security support can include review, hardening, malware investigation, backup readiness and access-control improvement.
Explore WordPress Security →Is Your WordPress Website Slow?
Speed problems can involve hosting, plugins, themes, caching, images, scripts, databases or external services.
Explore Website Performance →Need Help With WooCommerce?
Get help with products, checkout, payments, shipping, tax, performance, analytics, store development or troubleshooting.
Explore WooCommerce →Need Content or Publishing Help?
Website copy, service pages, blog content, rewriting, publishing, formatting and HTML content implementation can be included in a Project.
Explore Content & Publishing →Need SEO, Analytics or Automation Help?
Search visibility, measurement and automated workflows are different needs, but they can be combined where the website requires them.
Explore Services →Why custom Projects do not have one universal price or timeline.
How Are WordPress Projects Priced?
Pricing can depend on scope, complexity, existing website condition, content, integrations, external dependencies, testing and agreed deliverables.
The requirement is therefore reviewed before commercial terms are confirmed.
How Long Will My Project Take?
Timeline depends on scope, complexity, access, client inputs, integrations, dependencies, testing and review requirements.
A realistic timeline can be defined after the actual Project has been understood.
Protect your access information.
Do not place WordPress passwords, hosting passwords, API keys, private tokens, database credentials, payment credentials or sensitive customer information in public Project descriptions or ordinary initial support messages. If access becomes necessary after scope is established, an appropriate method can be agreed.
WordPress websites can depend on systems outside our control.
Hosting companies, domain registrars, themes, plugins, payment providers, email services, analytics platforms, APIs, AI providers, CDNs and SaaS services operate independently.
We can review and support relevant configuration or integration within scope, but external services remain controlled by their providers.
External dependencies may include
- Hosting and domain providers.
- Themes and plugins.
- Payment and email platforms.
- Analytics and advertising platforms.
- AI model and automation providers.
- APIs, SaaS tools and external integrations.
Still not sure where to start?
Tell us what you are trying to build, improve or fix. We can help you identify the appropriate WordPress route before you submit the Project.
Live human availability can vary. If no one is available immediately, the Tawk.to interface may allow you to leave a message for follow-up.
Need to contact us directly?
Use the Contact page for requirement clarification, professional correspondence and support questions that need more context.
admin@esposearch.netQuick answers to common support questions.
If the answer depends on your specific website, start with the requirement rather than guessing the technical solution.
What is the Esposearch Help Center?
The Help Center is the main self-service support page for finding WordPress services, Project guidance, client account routes, FAQs and contact options.
How do I start a WordPress Project?
Use Start Your Project, describe the requirement and submit the relevant website information for review.
How do I know which service I need?
You do not need to diagnose the solution yourself. Start with the problem or outcome, review Services, or contact us for clarification.
Can you help me define my requirement?
Yes. Use Discuss Your Requirements or Live Chat when you need help clarifying the appropriate WordPress route.
Where can I see all WordPress services?
Use the Services page to review all ten core specialist WordPress service areas.
How does the Project process work?
You submit the requirement, we review it, define the Project, coordinate the relevant capability, deliver the agreed work and complete review and handover. See How It Works.
Why do you review the requirement before confirming price?
WordPress websites differ in configuration, functionality, content, hosting, integrations and technical condition. Review helps establish an appropriate scope before commercial terms are confirmed.
How is a WordPress Project priced?
Pricing depends on scope, complexity, existing website condition, integrations, content, testing, dependencies and deliverables. There is no universal fixed price for custom professional work.
How long does a Project take?
Timeline depends on scope, complexity, access, client inputs, integrations, dependencies, review and testing requirements.
Where do I create a client account?
Create a client account at https://esposearch.net/register/.
Where do I log in?
Use the Client Login page.
Where can I access my dashboard?
Use the client dashboard after logging in.
Where should I communicate about an active Project?
Where applicable, keep active Project communication within the relevant Project or client-account workflow so information remains connected to the work.
Can I contact you before starting a Project?
Yes. Use Contact Us when you need clarification before formal Project submission.
Can I use live chat?
Yes. Live Chat buttons on this page open the existing Tawk.to support interface. Live human availability may vary.
What should I do if my WordPress website is broken?
Describe the symptoms and relevant recent changes. Start with Maintenance & Troubleshooting or submit the problem as a Project.
Can you help with WooCommerce?
Yes. WooCommerce support can include store development, products, checkout, payments, shipping, performance, analytics and troubleshooting.
Can you help with WordPress SEO, performance or security?
Yes. Each is a dedicated service area and can also be combined with other WordPress requirements within a custom Project.
Can you help with content, analytics or AI automation?
Yes. Content & Publishing, Analytics & Conversion, and AI & Automation are dedicated service areas available through custom Projects.
Should I send login credentials in a support message?
No. Do not send passwords, API keys, private tokens or sensitive customer information in ordinary public or initial support messages.
Do you work with clients outside Kenya?
Yes. Suitable WordPress Projects can be delivered remotely to clients in different markets. Esposearch.net is a brand of Esposearch Limited, registered in Kenya.
Where can I find more FAQs?
Use the complete FAQs page for broader answers about Esposearch services and Projects.
How do I contact Esposearch directly?
Use the Contact Us page or email admin@esposearch.net.
What should I do if a third-party service is causing the problem?
We can review relevant WordPress configuration or integration within scope, but the external provider remains responsible for its own platform, availability and service behavior.
Tell us what you need from your WordPress website.
If you have not found the right answer, tell us what you are trying to build, improve or fix. You can submit the Project now or speak with us first.
