🔒 Privacy Policy | Esposearch.net

Effective Date: April 2025
Last Updated: April 2025

At Esposearch.net, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our platform.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the platform.

1. Who We Are

Esposearch.net is the official training and talent platform of Esposearch Limited, a Research and Technology Company registered in the Republic of Kenya. Our platform is designed to train graduates in online writing and connect top-performing learners with paid writing opportunities.

2. What Information We Collect

We collect personal data from you when you:

Register for our online writing course
Contact us via email, WhatsApp, or website chat
Submit your capstone project or writing samples
Use our platform to receive assignments or payments

The information we may collect includes:

Full name
Email address
Phone number (WhatsApp-enabled)
Location (country and/or city)
Academic background
Writing samples or portfolio
M-Pesa number or PayPal email for payment
System usage data (e.g., browser type, device type, IP address)

3. How We Use Your Information

We use your information for the following purposes:

To register you for the course and provide access
To assess and certify your performance
To assign writing tasks and manage workflow
To communicate with you about updates, deadlines, or support
To process payments for completed tasks
To improve our services, monitor usage, and prevent fraud

4. Legal Basis for Processing

We process your personal information under the following legal bases:

Consent: You provide clear permission for us to process your data when you enroll, contact us, or use our services.
Contractual Obligation: We require certain personal data to fulfill our agreement with you (e.g., course delivery, job placement, or payments).
Legitimate Interest: We may process limited data to enhance your user experience and maintain platform integrity.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third party.

However, we may share data:

With our internal team (e.g., editors, reviewers, mentors) for training and task assignment purposes
With payment processors (e.g., PayPal, M-Pesa) to facilitate your earnings
With legal authorities, if required to comply with legal obligations, investigations, or regulatory processes

All third-party providers are required to maintain strict confidentiality and comply with data protection laws.

6. Use of WhatsApp and Website Chat

When you chat with us via WhatsApp or the website:

We store your name and number for support and communication
We may use these chats to improve service quality or resolve disputes
You may opt out of WhatsApp updates at any time by requesting removal from our list

Your WhatsApp messages are protected by WhatsApp’s end-to-end encryption. However, chats initiated on our website are subject to platform usage terms.

7. How We Store and Protect Your Data

We use industry-standard measures to protect your personal data, including:

Encrypted communication (HTTPS)
Secure cloud storage with restricted access
Password-protected systems for internal teams

We only retain personal data as long as necessary to:

Complete your training and writing assignments
Comply with regulatory requirements
Maintain proper records for audits or internal reporting

Once data is no longer required, it is deleted or anonymized.

8. Your Data Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Withdraw consent at any time (which may limit platform access)
Request deletion of your data, subject to payment and legal obligations
File a complaint with a relevant data protection authority if you feel your rights are violated

To exercise any of these rights, email us at [email protected].

9. Use of Cookies and Analytics

Esposearch.net uses cookies and basic analytics tools to:

Track how visitors use our site
Monitor course activity and improve functionality
Personalize content and user experience

You may disable cookies via your browser settings. However, some features may not function properly without them.

10. International Users

If you are accessing our website from outside Kenya, please note that your information may be stored and processed in Kenya. By using the platform, you consent to such processing.

We take appropriate measures to ensure that your personal data is treated securely in compliance with applicable data protection laws, regardless of your location.

11. Third-Party Links

Our website may include links to third-party websites such as payment providers (e.g., PayPal), learning tools, or job platforms. We are not responsible for the privacy practices of these websites. Please review their individual policies before sharing any personal information.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. If we make significant changes, we will notify users via email or a notice on the homepage. Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or your data rights, feel free to contact us:

Esposearch Limited
📧 Email: [email protected]
💬 WhatsApp Chat: Available any time, any day via our website
📍 Nairobi, Kenya